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The Client
Established in 2010,
Lovin’ Spoonfuls is a food rescue
and distribution non-profit based
in Boston, Massachusetts.
Food rescue is an innovative way to
make use of nutritious foods that
would otherwise be discarded.
The non-profit salvages these
foods from area grocery stores,
wholesalers and farmers markets
that deem these foods “unsellable,”
typically due to appearance,
bruising or nearing sell-by date.
Lovin’ Spoonfuls’ invaluable
community service delivers rescued
foods to over 140 non-profit
partners in nearly 40 cities and
towns across Eastern Massachusetts.
Through their efforts, partnering
homeless shelters, crisis centers,
food pantries, after-school programs,
veterans’ service agencies and senior
centers are able to feed around
30,000 individuals in a single week.
The Challenge
Lovin’ Spoonfuls operates six refrigerated trucks that pick up and deliver food to partnering locations. Sean Ahern, operations manager
for Lovin’ Spoonfuls, said, “We need to accurately track around 500 transactions a day without having access to Wi-Fi at each stop.”
Unfortunately, the organization’s inventory management system was unreliable. “It was causing long delays in the field as well as a lot of
frustration for the employees using it,” said Ahern. “We needed to find a better option."
The Solution
Ahern knew he needed a better inventory management system. The system needed to be accurate, easy to use and most of all, reliable.
After doing some research he found InventoryCloud from Wasp Barcode Technologies.
Easy to Implement
With InventoryCloud, Lovin’ Spoonfuls could accurately and seamlessly track all foods picked up in each refrigerated truck.
Tracking with InventoryCloud was simple to do for each mobile truck driver, even without Wi-Fi. “We all liked the consistency of
InventoryCloud,” Ahern stated. “It is always reliable.”
Easy to Onboard
The Lovin’ Spoonfuls team attended an InventoryCloud web-based training and gained additional onboard assistance with a
training follow-up call. “We were very impressed with the great service we received from Wasp training and support,” shared Ahern.
“All of our questions were answered.”
Easy to Use
“Our employees are just happy to have a system that works all of the time,” said Ahern. “We would definitely recommend Wasp
and InventoryCloud and already have to others in our industry.”
The Result
InventoryCloud has saved Lovin’ Spoonfuls hours of time each month. More importantly, for the organization’s field employees,
Wasp's inventory management system has alleviated the constant frustration of attempting to manage inventory in an unreliable
and inaccurate system.
